Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Elena Kornkven

Reeseville,WI

Summary

I am a recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. I am also a committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Store Associate

Skalitzky Jewelry
Sun Prairie, WI
11.2023 - Current
  • Provided cash register operations and handled customer payments.
  • Demonstrated product knowledge to answer customer questions and inquiries.
  • Assisted in the design of custom jewelry pieces for customers.
  • Provided accurate information about warranties, pricing, policies.
  • Performed basic repairs on jewelry items when needed.
  • Upsold additional services or products to increase revenue opportunities.
  • Tracked customer feedback from social media sites or surveys.
  • Worked with gold, silver and platinum to produce high-quality pieces.
  • Examined finished products to verify quality and make final adjustments to meet customers desires and enhance appearances.

Relationship Banker

Farmers And Mechanics Union Bank
Columbus, WI
07.2023 - 11.2023
  • Identified customer needs through conversations and offered appropriate banking products to meet their requirements.
  • Assisted customers in opening new checking and savings accounts, as well as other banking services such as wire transfers, direct deposits.
  • Researched customer inquiries regarding account balances, transactions, fees, interest rates.
  • Developed promotional strategies to attract new customers to the bank's products and services.

Clerk

United States Post Office
Wyocena, WI
04.2023 - 07.2023
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written directions.
  • Sorted and distributed incoming mail according to predetermined routing procedures.
  • Organized outgoing mail for dispatch, including arranging for pickup or delivery by the postal service.
  • Inspected outgoing mail for accuracy prior to distribution and mailing.
  • Generated reports detailing activities in the mailroom such as package tracking numbers, shipping costs.
  • Created labels using barcodes or other labeling software programs.

Team Member

Walgreens
Grand Junction, CO
09.2022 - 11.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

Associate of Applied Science - Applied Business - Administrative Support

Colorado Mesa University
Grand Junction, CO
05.2023

Skills

  • Cash Handling
  • Business Development
  • Sales Expertise
  • Financial Services
  • Creative Thinking
  • Proficient in Microsoft Word, Powerpoint and Excel
  • File Maintenance
  • Project Coordination
  • Team Collaboration
  • Basic Mathematics
  • Active Listening
  • File and Document Management
  • Time Management
  • Fast Learner
  • Email and Telephone Etiquette

Certification

  • Business Foundations
  • Office Technology
  • Admin Support
  • Management Foundations

Timeline

Store Associate

Skalitzky Jewelry
11.2023 - Current

Relationship Banker

Farmers And Mechanics Union Bank
07.2023 - 11.2023

Clerk

United States Post Office
04.2023 - 07.2023

Team Member

Walgreens
09.2022 - 11.2022

Associate of Applied Science - Applied Business - Administrative Support

Colorado Mesa University

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Elena Kornkven