Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ELENA MOORE

Lexington,South Carolina

Summary

Results-driven individual with experience in retail pharmacy setting, customer service and as a NASM certified personal trainer. Proven ability to accurately fill and verify prescriptions, process insurance and thirdparty payments, and manage inventory. Well-versed in providing exceptional customer service, maintaining patient records and privacy, creating an exceptional customer/guest experience and building relationships with clients with demonstrated and proven success. Highly focused on safety in efficiency and production and committed to lifelong learning in any role.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

CVS
12.2023 - Current
  • Provided excellent customer service to patients, physicians, nurses and other healthcare professionals in a professional manner.
  • Input patient and prescription information to produce product labels and assist in prescription filling process.
  • Managed the daily operations of the pharmacy including receiving orders from wholesalers, stocking shelves and preparing medication for delivery or pickup.
  • Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
  • Maintained patient confidentiality when handling records and sensitive data.
  • Resolved customer complaints quickly and efficiently while maintaining good rapport with all customers.
  • Performed administrative duties such as filing documents, answering phones, scheduling appointments, and handling customer inquiries.

NASM Certified Personal Trainer

MooreFit
01.2021 - Current
  • Established positive relationships with members by creating an atmosphere of trust and respect.
  • Adapted program design according to the changing needs of clients while maintaining focus on overall fitness goals.
  • Educated clients on nutrition, lifestyle modifications, injury prevention and recovery techniques.
  • Maintained current knowledge of best practices in the field through continuing education courses.
  • Assisted members in setting realistic goals that are achievable within a specified timeframe.
  • Created detailed records of client progress in order to monitor results over time.
  • Conducted assessments to determine clients' baseline health, strength, flexibility and endurance levels.
  • Demonstrated proper form and technique for a variety of exercises, including weight-training and cardiovascular activities.
  • Provided guidance and motivation to help clients reach their personal fitness objectives.

Manager

Catch Seafood
10.2018 - 01.2021
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Orientated and trained employees, encouraging confidence and helping individuals adapt faster to job roles.
  • Coached and motivated team, driving sales and delivering exceptional customer service.

Bartender Shift Manager

Levi's Lake House
10.2014 - 10.2018
  • Managed day-to-day operations of the bar including stocking shelves, coolers, fridges and restocking supplies as needed.
  • Provided superior customer service while managing a fast-paced bar environment.
  • Trained and mentored new team members in proper bar operations.
  • Demonstrated ability to manage staff, delegate tasks, and ensure compliance with company policies.
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
  • Completed POS transactions, returning currency, coin, and payment cards to patrons.
  • Trained employees on proper alcohol serving techniques in accordance with local laws and regulations.
  • Enforced safety protocols such as sanitizing work surfaces regularly throughout each shift.

Education

High School -

Greenbrier High School
Augusta, Georgia
01.2005

Skills

  • Problem-solving skills
  • Insurance billing
  • Prescription filling
  • Confidentiality and HIPAA
  • Team collaboration
  • Drug safety
  • Verifying orders
  • Pharmacy and customer records management

Certification

  • South Carolina - Certified Pharmacy Tech
  • NASM CPT

Timeline

Pharmacy Technician

CVS
12.2023 - Current

NASM Certified Personal Trainer

MooreFit
01.2021 - Current

Manager

Catch Seafood
10.2018 - 01.2021

Bartender Shift Manager

Levi's Lake House
10.2014 - 10.2018

High School -

Greenbrier High School

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ELENA MOORE