Elena Nason
Norton ,MA
Summary
Proven Sales Associate at Jack Conway Realtors, adept in customer service and cash handling, significantly increased sales revenue through exceptional relationship-building and persuasive selling. Skilled in problem-solving and reliable, consistently ensuring customer satisfaction and loyalty. Demonstrates professional demeanor and flexibility, ready to meet the dynamic needs of a fast-paced environment.
Overview
17
17
years of professional experience
Work History
Sales Associate
Jack Conway Realtors
11.2016 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Teller
TD Bank
07.2005 - 09.2010
Education
High School -
Norton High School
Norton, MA06.1970
Skills
- Customer Service
- Excellent people skills
- Problem-Solving
- Reliable and punctual
- Cash Handling
- Money Handling
- Flexible Schedule
- Cash Handling Accuracy
- Professional Demeanor
- Payment Processing
- Honest and Dependable
- Customer Assistance
- Basic Mathematics
Timeline
Sales Associate
Jack Conway Realtors
11.2016 - 04.2022
Teller
TD Bank
07.2005 - 09.2010
High School -
Norton High School
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