Elena Ratti
Lincoln Park,NJ
Summary
Outgoing and friendly Optometric Tech experienced with various optometry equipment and reading patient charts to determine patient testing. Maintains schedule and patient flow while completing filing and phone work to facilitate office operations. Assists with frame styling and selling glasses and contact lenses to achieve revenue goals. Also Detail-oriented administrative assistant with experience in customer service, data entry and office management, accounts payable and receivables.
Overview
25
25
years of professional experience
Work History
Optometrist Assistant
Levinson Eyecare
7 2019 - Current
- Greet patient, Perform patient pre testing for exam, Perform wellness OCT scans, Perform Nerve Fiber scans, Perform Retinal scans, Determine patient's acuities, Perform Auto refraction and Keratometry, Perform Non-contact tonometer (NCT), Perform Fundus photos on Image net, Perform Glaucoma testing, Perform Plaquenil testing, Perform Visual Fields testing for Drusen, Macular Degeneration, etc, Peripheral Vision testing, Determine patient's Pupillary Distance, Scan patients forms into patient electronic charts, Instruct new contact lens wearers in Insertion and Removal, Create appointments, Clerical Office work such as filing, addressing patients' concerns, Verify insurance eligibility, Educate patients on their coverage, Post line item payments from insurance companies, Generate invoices if applicable, Contact accounts for payment, Helped with Accounts payable and receivable, Work on Revolution EHR electronic medical record for patients, Consult patients on the proper fit of frames, Adjust glasses and replace nose pads, Measure segment height for Progressive and Bifocal Lenses, Assist patients with eye wear choices and sale, Advise patients of lens enhancements
Receptionist/Office Assistant
Kidnetic
01.2018 - 08.2018
- Responsible for checking in customers, Booking birthday parties, Working one on one with customers to plan their parties, Look over staff when manager off site, Daily spreadsheet updates for what we need for the weekend parties and field trips, Replying to emails and phone calls, In charge of social media postings, Contact with vendors for payments and orders
Administrative Assistant
RAB food group
02.2007 - 10.2009
- Was the right and left hand to the Director of the West Coast sales, I kept his schedule, conducted meetings via conference calls, filed, emails, order entry, resolved trucking issues, dealt with warehouses personal for orders, and customers, Entered promotions into system, and handled customers service on a daily basis, Handle when needed account receivable and payable, Helped field phone calls when covering receptionist, Purchasing Assistant, I was responsible to for ordering all ingredients, and products needed to make sure the warehouses could produce our produce, I kept inventory twice a day to make sure we were always in stock to fill orders daily, I was also responsible for scheduling with the Rabbi to make sure he was available to bless the warehouse to start production
Assistant/Manager
ARCHWAY COOKIES
01.2000 - 01.2007
- Started as a part time secretary, Did filing, heavy phone traffic, copies, and faxing, Moved to order entry, Was responsible to have all orders entered and printed and sent to the warehouse for picking before 6 am so distributors can pick up and deliver to stores on routes, Dealt with distributor issues and or orders directly on a daily basis, Handle heavy phone system and forward to appropriate department, Administrative assist to the director of sales and then took on responsibility for all warehouse employees and warehouse issues such as pay roll, employee complaints, making sure the orders came in and out as issued for the day, Handle accounts receivables phone calls and monies as they came in, Posted payments to corresponding accounts, Reached out to vendors for over due bills and payment issues, Office manager taking a roll in the daily running of the business
Education
High school diploma or GED -
Associate - undefined
Berkeley College
Skills
Patient testing
Languages
Spanish
Native or Bilingual
Timeline
Receptionist/Office Assistant
Kidnetic
01.2018 - 08.2018
Administrative Assistant
RAB food group
02.2007 - 10.2009
Assistant/Manager
ARCHWAY COOKIES
01.2000 - 01.2007
Optometrist Assistant
Levinson Eyecare
7 2019 - Current
High school diploma or GED -
Associate - undefined
Berkeley College
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