Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Elena Thompson

New York,NY

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier

Citarella
05.2023 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Shipping Agent

Fabulous Yarn
12.2022 - 05.2023
  • Handled day-to-day shipping and receiving overseeing more than 200 packages per day
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
  • Resolved any customer inquiries or complaints to restore satisfaction.
  • Utilized computer systems to manage cargo shipments and accurately track goods.

Communications Fellow

Bard College Center For Civic Engagement
12.2019 - 05.2023
  • Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
  • Collaborated with other fellows to produce and deploy stories across multiple platforms.
  • Developed marketing content such as blogs, promotional materials, and advertisements for social media.
  • Reported on and wrote stories on various topics.
  • Reviewed articles for grammar, spelling, punctuation, syntax,
    accuracy, and compliance with quality standards.
  • Attended meetings, took notes and tracked action items.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.

Education

Bachelor of Arts - Sociology

Bard College
Annandale, NY
05.2023

Skills

  • Customer Service
  • Time Management
  • Proper Phone Etiquette
  • Travel Administration
  • Communication Skills
  • Complex Problem-Solving
  • Project Planning

Certification

  • CITI Program Human Subject Research Training - Collaborative Institutional Training Initiative

Languages

German
Professional Working

Timeline

Cashier

Citarella
05.2023 - 09.2023

Shipping Agent

Fabulous Yarn
12.2022 - 05.2023

Communications Fellow

Bard College Center For Civic Engagement
12.2019 - 05.2023

Bachelor of Arts - Sociology

Bard College

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Elena Thompson