Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Elena Vanevski

Chesterfield,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Committed to continuous improvement and contributing to team success.

Overview

2
2
years of professional experience

Work History

Restaurant Waitress

Leo's Coney Island
05.2022 - Current
  • Cultivated warm relationships with regular customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
  • Served food and beverages promptly with focused attention to customer needs.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Retail Sales Associate

Old Navy
10.2021 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built customer retention by delivering excellent shopping experiences shown by creating over 400 reward accounts.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.

Education

Nursing Practice

Macomb Community College
Warren, MI
05.2025

High School Diploma -

Anchor Bay High School
Ira, MI
06.2023

Skills

  • High-Volume Environments
  • Conflict and Complaint Resolution
  • Workflow Coordination
  • Customer Needs Assessments
  • Building Customer Loyalty
  • Store Opening and Closing

Languages

English
Native or Bilingual
Macedonian
Native or Bilingual
Spanish
Limited Working

Timeline

Restaurant Waitress

Leo's Coney Island
05.2022 - Current

Retail Sales Associate

Old Navy
10.2021 - 08.2022

Nursing Practice

Macomb Community College

High School Diploma -

Anchor Bay High School

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Elena Vanevski