Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Eleni Pruneda

Clerk Hillsboro Drug & Gift
Hillsboro,ND
Eleni Pruneda

Summary

•Pationate caretaker for 5+ years focused on providing the best care for my paitent. One and one quality time, understanding and serving the needs of my case individual.

•I understand how to work with people in difficult situations, Dedicated Long term Care Homemaker Nurse at Sanford Health Serving meals to elderly patients for 2years.

• Alongside my time Serving Families As A Patient Care Technician significantly

increased my social skills when caring for different family dynamics daily.

• Involved with Production line work for 6+ years of experience organizing products and preparing products for delivery at a fast pase speed.increased production flow enhancing business for that employer.

•Hardworking and passionate job seeker with strong organizational skills eager to secure this position. Ready to help team achieve company goals.

•Professional and knowledgeable Pharmaceutical Clerk offering several years of experience in patient support and customer service. Highly efficient planning, problem-solving, and communication skills.

•Highly efficient PCT at a family birthing center has assisted me in increasing my ability to care for patients as i began to improve my office, front desk skills.

•well established in fast-paced and challenging environments.

• Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

14
years of professional experience
1
Language

Work History

Hillsboro Drug And Gift
Hillsboro, ND

Clerk
05.2021 - Current

Job overview

  • Interacted with customers by phone,Delivered medications to nursing home locations and residents homes, or in-person to provide information.
  • checked in morning inventory restock shows, ensure prices are up to date. Assist pharmacist with daily work load.
  • Provided quality clerical support through data entry, document management, office correspondence, and overseeing operation of office equipment. providing mailed out prescriptions.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Monitored and tracked budgets and expenses.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Utilized office management software to record and track customer information.
  • Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Monitored office supplies and made arrangements for restocking of low-stock items.
  • Managed calendars and scheduled appointments to maintain smooth flow of operations.
  • Issued invoices and followed up on outstanding payments to remind clients to pay on time.
  • Routed business correspondence, documents, and messages to correct departments and staff members.
  • Interacted with customers by phone, email, or in-person to provide information.

Sanford Health Family Birth Center
Fargo, ND

Patient Care Technician
11.2020 - 03.2021

Job overview

  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Collected and transported specimens to prepare for lab testing.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Supported patient admissions, discharges, and transfers to promote team productivity.
  • Educated patients and families on proper care and treatment to facilitate successful home care.
  • Used principles of growth and development to provide age-specific treatment and care.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Documented patient information and care activities in electronic health record.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Delivered high-quality care to Type patients in hospital facility.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Transported patients between rooms and appointments or testing locations.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Followed directions of licensed nurses to administer medications and treatments.

Sanford Health
Hillsboro, ND

Long Term Care Homemaker
07.2016 - 11.2018

Job overview

  • Serves as caregiver to the patient, Administer basic health care and medical treatments; provide assistance with basic daily living activities, including dressing/undressing, bathing, grooming, toileting, etc., meal preparation and dining needs, emotional and spiritual needs, and laundry
  • Clean patient living areas or treatment rooms
  • Collect non-invasive biological specimens from patient
  • Prepare patient treatment areas for use; prepare and clean medical equipment; dispose of biomedical waste in accordance with standards and policy
  • Perform clerical work related to scheduling and documenting patient healthcare
  • Helping Families at the welcoming Desk answering Phone call's redirecting calls, Scheduling appointents
  • Strong communication, customer service, multi-tasking, and organizational skills are needed on a daily basis
  • Department Details
  • This position work a variety of shifts, and will include every other weekend and every other holiday
  • Some of the duties you may complete: care for patients, restock rooms with supplies, answer call lights, work with team to complete tasks and many other duties!
  • Qualified service care provider at NDDHS Med service if ND, Provided care for patients at their home assisted in dressing patients, preparing meals provided assistance with medications,bathing, and home cleaning also provided transportation for Patient to appointments and collected groceries and other essential Items for patient.
  • Worked effectively in fast-paced environments.
  • Resolved problems, improved operations and provided exceptional service.

foods, Amy Gordon
Hillsboro

Production line Worker
07.2009 - 07.2016

Job overview

  • Prepared glass to start production gathered all materials preparation for each product
  • Once production started we would place caps on the
  • Boxed, labeled, and transported items to support assembly operations.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.
  • Monitored inventory and notified supervisor about low stock items to obtain more supplies necessary for production process.
  • Trained new employees by demonstrating operation of production line machinery.
  • Followed instructions to make products in line with customer specifications.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Collaborated with other departments to optimize production workflows.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Met production targets and tight deadlines by collaborating closely with team members.
  • Made sure that products were produced on time and are of good quality.
  • Prepared reports and technical documentation of day-to-day production processes.

Education

Hillsboro High School
Hillsboro, ND

High School Diploma
08.2013 - 05.2013

University Overview

Skills

Telephone etiquette

Proficient in multitasking

Good listener

Fast pace worker

Patient care

Social skills

Receptionist tasks

Interests

Drawing, painting

Traveling (spending family time

Timeline

Clerk
Hillsboro Drug And Gift
05.2021 - Current
Patient Care Technician
Sanford Health Family Birth Center
11.2020 - 03.2021
Long Term Care Homemaker
Sanford Health
07.2016 - 11.2018
Hillsboro High School
High School Diploma
08.2013 - 05.2013
Production line Worker
foods, Amy Gordon
07.2009 - 07.2016

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Eleni PrunedaClerk Hillsboro Drug & Gift