Eleni Tsirikos
Ridgefield,NJ
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations. Detail-focused Assistant Store Manager known for creating eye-catching merchandise displays. Proven effectiveness boosting revenue by optimizing staff and promotions utilization.Reliable and dedicated approach to incorporating excellent interpersonal skills. Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Finishline/JD Sports
East Rutherford, NJ
08.2023 - Current
- Volume of Store- $12 Million
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assistant Store Manager
Finish Line/JD Sports
Paramus, NJ
08.2022 - 08.2023
- Volume of Store- $6 Million
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism
- Answered customer questions and addressed problems and complaints in person and via phone
- Handled complaints from customers by empathetically listening, recording details and offering solutions
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements
- Interviewed job applicants to obtain information on work history, education or job skills
- Scheduled or conducted new employee interviews.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Supervisor
FinishLine
Paramus, NJ
11.2021 - 08.2022
- Monitored employee productivity to provide constructive feedback and coaching
- Established and enforced clear goals to keep employees working collaboratively
- Responded to customer questions regarding products, prices and availability
- Identified needs of customers promptly and efficiently.
Sales Associate
Its Sugar
East Rutherford, NJ
10.2021 - 12.2021
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sales Associate
Finish Line
Paramus, NJ
04.2021 - 11.2021
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs.
Cash Wrap Specialist/Manager of Operations
Aeropostale
Paramus, NJ
10.2018 - 11.2021
- Engaged customers in friendly, professional dialogue to determine needs
- Developed trusting relationships with customers by making personal connections
- Counted and balanced cashier drawers
- Remained aware of surroundings and secured cash to minimize loss potential.
- Organized and maintained a neat, clean and orderly checkout area.
Education
Associate of Science -
Bergen Community College
Paramus, NJ05-2023
High School Diploma -
Hackensack High School
Hackensack, NJ06.2020
Health And Physical Education
Montclair State University
Montclair, NJSkills
- Customer Service Management
- Customer Relations
- Hiring and Training
- POS Systems
- Retail Operations
- Work Planning and Prioritization
- Mentoring and Coaching
- Problem-Solving
- Store Opening and Closing
- Team Leadership
- Hiring and Onboarding
- Staff Training
- Training and Development
- Teamwork and Collaboration
- Staff Training and Development
- Time Management
- Strategic Planning
- Customer Relations
Languages
- English, Native/Bilingual
- Greek, Native/Bilingual
Affiliations
- Gymnastics
- Volleyball
Timeline
Assistant Store Manager
Finishline/JD Sports
08.2023 - Current
Assistant Store Manager
Finish Line/JD Sports
08.2022 - 08.2023
Supervisor
FinishLine
11.2021 - 08.2022
Sales Associate
Its Sugar
10.2021 - 12.2021
Sales Associate
Finish Line
04.2021 - 11.2021
Cash Wrap Specialist/Manager of Operations
Aeropostale
10.2018 - 11.2021
Associate of Science -
Bergen Community College
High School Diploma -
Hackensack High School
Health And Physical Education
Montclair State University
Similar Profiles
Jayden CruzJayden Cruz
Associate at FinishLine/JD SPortsAssociate at FinishLine/JD SPorts
Isaiah NegronIsaiah Negron
Stock Associate at JD Sports/FinishlineStock Associate at JD Sports/Finishline
Eric WashingtonEric Washington
Senior Software Engineer at JD Sports | FinishLineSenior Software Engineer at JD Sports | FinishLine