ELENIE KASSAHUN
Randallstown,MD
Summary
Quality-focused office coordinator committed to approaching administrative tasks with tenacity and attention to detail. Successful with efficiently and accurately managing records and databases. Articulate communicator with natural team building expertise demonstrated through six years of experience in office environments.
Overview
7
7
years of professional experience
Work History
Office Coordinator
Professional Respiratory Homecare Services
2017.11 - Current
- Interacted with patients by phone, email, or in-person to provide information. Recorded accurate messages of interactions.
- Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
- Supported billing staff by making corrections to invoices and insurance submissions.
- Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.
- Maintained warehouse supply inventory by checking stock and ordering new supplies.
Office Assistant
Hollins Organic Products Inc
2017.03 - 2017.09
- Operated a cash register for cash, check and credit card transactions with 95% accuracy
- Handled all customer relations issues in a gracious manner and in accordance with company policies and procedures
- Educated customers about the materials and services we provided to incite excitement about the company's mission and values
- Other duties included, assisting customers with inquiries, invoicing and receiving payment through QuickBooks, and completing order entries.
Education
Bachelor of Arts - Communication
Penn State
Harrisburg Middletown, PA2016
Associate of Arts - Graphic Design and Fine Arts
Harrisburg Area Community College
Harrisburg, PA2014
Skills
- Customer-oriented
- Proficient in Microsoft Office and Adobe Suites
- Skilled problem solver
- Motivated team player
- Detail orientated
- Inventory Auditing
Timeline
Office Coordinator
Professional Respiratory Homecare Services
2017.11 - Current
Office Assistant
Hollins Organic Products Inc
2017.03 - 2017.09
Bachelor of Arts - Communication
Penn State
Associate of Arts - Graphic Design and Fine Arts
Harrisburg Area Community College
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