Eleuterio Barrera
Pasco,WA
Summary
Dedicated Data Center Operator 4 years of experience providing front line support to IT environments. Technological aptitude for troubleshooting network issues and implementing new concepts. Concentrated strengths include configuring network operations and explaining complex solutions to non-IT users.
As Data Center Operator am a first responder to critical network events where our customers experience failure due to failed network/server equipment. In scenarios like these I would be tasked with diagnosing and recovering customer instances. Other responsibilities I had included installation of servers/network devices in addition to decommission of retired devices. As a senior tech i was responsible to being in charge of working high priority customer impacting servers in a timely matter.
Overview
17
17
years of professional experience
Work History
Data Center Operator
Amazon Web Services
10.2019 - Current
- Monitoring and performing on-going maintenance on servers and network equipment.
- Providing IT support to staff and customers, as well as responding to server and network issues.
- Improved data center efficiency by monitoring and maintaining optimal environmental conditions.
- Enhanced system performance with regular server hardware and software updates.
- Running hardware diagnostics and replacing failing parts in a timely manner.
- Upgrading internal system components, including CPUs, memory, hard drives, and network cables
- Reduced downtime during maintenance periods by implementing efficient change management procedures.
- Developed comprehensive training materials for new hires, expediting their integration into the team''s workflow while reinforcing adherence to established standards.
- Participated in audits and compliance reviews, implementing corrective actions as needed to ensure adherence to regulatory requirements.
- Diagnosed and executed resolution for network and server issues.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes
Loader and Unloader
AutoZone Distribution Center
06.2017 - 10.2019
- Enhanced loading efficiency by implementing proper lifting techniques and utilizing appropriate equipment.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
- Increased warehouse organization by sorting incoming shipments and properly storing materials in designated locations.
- Facilitated smooth operations by closely collaborating with team members to coordinate loading and unloading processes.
Order Filler
Wal-Mart Distribution Center
01.2007 - 01.2015
- Improved order accuracy by meticulously reviewing and verifying customer information before processing.
- Enhanced warehouse efficiency with systematic organization and accurate labeling of products for easy retrieval.
- Streamlined order fulfillment process, implementing a prioritization system to ensure timely deliveries.
- Reduced errors in inventory management by conducting regular audits and updating records accordingly.
Education
Associate of Applied Science - Network And System Administration
Columbia Basin College
Pasco, WA08.2019
High School Diploma -
Grandview High School
Grandview, WA06.2005
Skills
- Asset Management
- Network Troubleshooting
- Incident Management
- Server Maintenance
- Hardware Troubleshooting
- Structured Cabling
Languages
Spanish
Native or Bilingual
Timeline
Data Center Operator
Amazon Web Services
10.2019 - Current
Loader and Unloader
AutoZone Distribution Center
06.2017 - 10.2019
Order Filler
Wal-Mart Distribution Center
01.2007 - 01.2015
Associate of Applied Science - Network And System Administration
Columbia Basin College
High School Diploma -
Grandview High School
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