E'lexa Chenault
Aubrey,TX
Summary
Dedicated leader with a focus on customer satisfaction and team training. Experienced in implementing safety protocols and managing daily operations to foster a positive environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Whataburger
Crossroads, TX
11.2022 - Current
- Supervised daily operations to enhance restaurant efficiency.
- Followed company policies regarding cash handling procedures accurately.
- Trained team members on service standards and operational procedures.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Led team meetings to foster communication and resolve concerns.
- Analyzed customer feedback to elevate service quality.
- Developed strategies to boost customer satisfaction and loyalty.
- Managed cash handling processes for accuracy and security.
- Resolved customer complaints promptly, preserving positive brand image.
- Maintained comprehensive records of employee attendance and payroll information.
- Assisted with training new employees on proper cash handling procedures.
Head Lifeguard
The Cove at The Lakefront
Little Elm, Texas
04.2023 - 05.2025
- Supervised lifeguard team to ensure safety and compliance with regulations.
- Conducted regular training sessions on emergency response and rescue techniques.
- Implemented operational procedures for maintaining a safe aquatic environment.
- Evaluated lifeguard performance, providing constructive feedback for improvement.
- Maintained equipment and facilities to ensure optimal operational conditions.
- Communicated rules and policies effectively to patrons regarding swimming activities.
- Trained new hires on safety protocols and customer service standards.
- Assisted in planning community events promoting water safety awareness.
Lifeguard
Bearfoot
Aubrey, Texas
04.2022 - 08.2023
- Ensured safety and compliance through vigilant monitoring of pool area.
- Conducted regular inspections of pool facilities and equipment for safety standards.
- Responded to emergencies with prompt first aid and rescue assistance.
- Maintained constant surveillance of patrons to prevent accidents.
- Collaborated with team members to effectively manage crowd control during peak hours.
- Performed emergency rescues as necessary, prioritizing patron safety.
- Utilized training and medical supplies to assess injuries and provide care.
- Completed incident and accident reports for supervisor review.
Education
High School Diploma -
Founders Classical Academy
Corinth, TX05-2025
Skills
- Team leadership
- Customer service
- Time management
- Business development
- Hospitality management
- Cash handling and management
Certification
- Certified in CPR, AED, and First Aid
- Certified Food Handler
References
References available upon request.
Timeline
Head Lifeguard
The Cove at The Lakefront
04.2023 - 05.2025
Manager
Whataburger
11.2022 - Current
Lifeguard
Bearfoot
04.2022 - 08.2023
High School Diploma -
Founders Classical Academy