Eli Bonilla
Miami,FL
Summary
Driven professional with a strong background in customer service and real estate, proven by successful tenure at AT&T. Excelled in client retention and property negotiations by leveraging outstanding interpersonal skills and problem-solving abilities. Demonstrated reliability and computer proficiency, ensuring positive outcomes in high-pressure situations.
Overview
8
8
years of professional experience
Work History
Customer Retention Specialist
AT&T
01.2021 - 12.2023
- Educated customers about billing, payment processing and support policies and procedures.
Real Estate Agent
Sky Realty
03.2016 - 01.2021
- Presented purchase offers to sellers for consideration.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Liaised between buyers and sellers to provide positive experiences for both parties.
Education
High School Diploma -
Levittown Baptist Academy
Levittown , PR05.2003
Skills
- Customer service background
- Outstanding interpersonal skills
- Multitasking
- Customer Service
- Calm Under Pressure
- Reliability
- Computer Skills
- Problem-Solving
Timeline
Customer Retention Specialist
AT&T
01.2021 - 12.2023
Real Estate Agent
Sky Realty
03.2016 - 01.2021
High School Diploma -
Levittown Baptist Academy
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