Summary
Overview
Work History
Education
Skills
Timeline
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Eli Bowsman

Senior Assistant Manager
Bellbrook,OH

Summary

I am a collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. I have a strength in building and maintaining relationships with diverse range of guests and team members in dynamic, fast-paced settings. I'm here to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Interim General Manager

Cinemark
06.2024 - Current
  • Formulated policies and procedures to streamline operations.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Senior Assistant Manager

Cinemark
10.2022 - Current
  • Oversaw daily operations, ensuring compliance with company policies and industry regulations while optimizing resources for maximum output.
  • Managed multiple projects concurrently, ensuring on-time and on-budget delivery.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Conducted regular performance evaluations, providing constructive feedback and setting achievable goals for team members.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Cultivated a positive work environment by fostering teamwork, encouraging open communication, and celebrating individual achievements.
  • Resolved conflicts between different employees and managers to find the optimum outcome for each party involved, while ensuring solutions did not compromise the workplace.

Team Member

City Base Cinemas
08.2021 - 09.2022
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
  • Assisted customers in selecting merchandise best suited to needs.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Team Member

Cinemark
07.2018 - 11.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Global Impact STEM Academy
Springfield, OH
05.2001 -

Skills

Operations Management

Customer Relationship Management

Schedule Management

Performance Improvement

Leadership and team building

Problem Resolution

Interpersonal Skills

Human Resources Management

Timeline

Interim General Manager

Cinemark
06.2024 - Current

Senior Assistant Manager

Cinemark
10.2022 - Current

Team Member

City Base Cinemas
08.2021 - 09.2022

Team Member

Cinemark
07.2018 - 11.2019

High School Diploma -

Global Impact STEM Academy
05.2001 -

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Eli BowsmanSenior Assistant Manager