Cashier
Dicks Sporing Goods
10.2025 - Current
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Assisted customers with product inquiries and provided recommendations based on preferences.
- Handled returns and exchanges in accordance with company policies, enhancing customer satisfaction.
- Adapted quickly to new technologies and procedures during peak sales periods, ensuring smooth operations.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Reduced processing errors by meticulously following transaction procedures.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Used POS system to enter orders, process payments and issue receipts.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Processed refunds and exchanges in accordance with company policy.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Streamlined checkout process for increased efficiency and reduced waiting times.