Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Eli Singleton

Hamilton

Summary

Dynamic retail leader with extensive experience excelling in single-unit and multi-unit management. Proven track record in enhancing performance and customer retention strategies, driving operational efficiencies, and fostering team development. Skilled in inventory management and conflict resolution, consistently achieving significant improvements in financial performance across locations.

Overview

4
4
years of professional experience
1
1
Certification

Work History

General Manager

Planet Fitness
01.2021 - 03.2022
  • Managed all aspects of daily business operations, including staffing, scheduling, inventory control, customer service, and sales.
  • Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
  • Assisted customers with membership inquiries and provided information about benefits, rates, and other details.

Store Manager

Buff City Soap
03.2022 - 07.2023
  • Recruited, trained, coached, and managed a team of retail staff members to open a new store location.
  • Coordinated special events inside and outside of the store to promote the brand and sell store products.
  • Maintained inventory control systems, monitored stock levels, and replenished merchandise as needed on a daily basis.

Multi Unit Manager

Buff City Soap
07.2023 - 02.2024
  • Trained and coached store managers on best practices for personnel management, customer relations, inventory control, merchandising techniques, and store operations.
  • Created weekly reports tracking key metrics such as sales volume, profit margins, payroll costs, labor hours worked.
  • Reviewed monthly financial statements from each unit; tracked spending trends over time to identify potential cost savings opportunities.
  • Developed and implemented strategies to improve financial performance, customer service, and operational efficiencies across multiple locations.

General Manager

Planet Fitness
02.2024 - Current

Education

Fairfield High School
Fairfield, OH
05-2019

Skills

  • Point of sale operation
  • Inventory management
  • Multi-unit management
  • Talent acquisition and retention
  • Leadership development
  • Conflict resolution
  • Customer retention strategies
  • Performance enhancement

Certification

  • CPR Certification
  • Certified Training Manager

Timeline

General Manager

Planet Fitness
02.2024 - Current

Multi Unit Manager

Buff City Soap
07.2023 - 02.2024

Store Manager

Buff City Soap
03.2022 - 07.2023

General Manager

Planet Fitness
01.2021 - 03.2022

Fairfield High School

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