Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eli Tanksley

Madison

Summary

Detail-oriented Customer Experience Banker with strong capabilities in processing transactions and managing client accounts. Skilled in resolving inquiries efficiently, enhancing customer satisfaction through effective communication and relationship building. Committed to maintaining high standards of service and fostering trust with clients. Demonstrates reliability and initiative in addressing challenges and supporting team objectives.

Overview

2
2
years of professional experience

Work History

Customer Experience Banker

Huntington Bank
02.2026 - Current
  • Processed customer transactions efficiently, ensuring accuracy and adherence to banking policies.
  • Assisted clients in account management, providing tailored solutions to meet financial needs.
  • Collaborated with team members to enhance service delivery and improve client satisfaction.
  • Resolved customer inquiries promptly, fostering positive relationships and trust with clients.
  • Maintained up-to-date knowledge of banking products and services to support client education.

Personal Banker II

Cadence Bank
10.2024 - 01.2026
  • Facilitated customer transactions, ensuring accuracy and efficiency in processing deposits and withdrawals.
  • Assisted clients in selecting appropriate financial products to meet their banking needs.
  • Educated customers on bank policies, procedures, and services to enhance their banking experience.
  • Maintained detailed records of customer interactions, addressing inquiries and resolving issues promptly.
  • Trained new employees on company protocols and customer service best practices, promoting teamwork and cohesion. Served as a learning ambassador; as well as, participated as in the Texas conversion of Citizens State Bank in Groesbeck, Texas.

Education

Bachelor of Science - Finance

Mississippi State University
Starkville, MS
05-2024

Skills

  • Customer service
  • 15 years in cash handling
  • Creative thinking
  • Cash management
  • Product promotion
  • Consumer banking
  • Relationship building
  • Analytical thinking
  • Developing customer relationships
  • Self-motivated nature

Timeline

Customer Experience Banker

Huntington Bank
02.2026 - Current

Personal Banker II

Cadence Bank
10.2024 - 01.2026

Bachelor of Science - Finance

Mississippi State University
Eli Tanksley