Eli White
Bowie,Maryland
Summary
Dynamic retail professional with 4 years of experience in high-energy, customer-centric environments, including 1.5 years in a leadership capacity. Recognized for delivering outstanding customer service by leveraging product knowledge to enhance guest interactions. Committed to mentoring team members and fostering a collaborative atmosphere that drives performance and satisfaction. Seeking to contribute as a Mate at Trader Joe’s, aligning with a culture that prioritizes teamwork and guest-first values.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Spencer’s Gifts
Annapolis, Maryland
07.2023 - Current
- Promoted after just 8 months for consistent high performance, leadership potential, and commitment to company standards.
- Lead daily store operations for a high-volume location, supervising and supporting a team of 6-8 associates.
- Assisted training and mentor new hires, providing hands-on instruction and coaching in the moment to ensure top tier service and sales standards.
- Collaborate with store leadership on scheduling, inventory ordering, and resolving team and customer conflict effectively.
- Manage weekly shipment processing, execute merchandising planograms, and design engaging storefront window displays to contribute to increased foot traffic and sales.
- Monitors KPIs and performance metrics daily, integrating results into pre-shift huddles to align the team with sales goals and service priorities.
- Promoted from Sales Associate, April 2024
General Merchandise Floor Associate
Target
Crofton, Maryland
05.2021 - 11.2022
- Managed daily inventory updates and organized back room stock, supporting efficient replenishment and sales floor readiness.
- Participated in floor moves and assembled merchandising displays in collaboration with leadership to support new promotions and Target exclusive merchandise.
- Cross-trained in departments including Style, Technology, Checkout, Order Management, Order Fulfillment, demonstrating adaptability across the store.
- Entrusted with cash handling and secured inventory keys in the Technology department due to strong performance, ability to multitask, and reliability.
- Contributed to the success and goal time of Target’s online order fulfillment by ensuring accurate and timely processing of pickup and shipping orders.
- Operated stockroom equipment to move and organize products for daily stock needs from the back room to the sales floor.
Education
Highschool Diploma -
Bowie, Maryland01.2022
Skills
- Team leadership and development
- Adaptability in fast-paced environments
- Inventory, merchandising, and receiving shipments
- Team-based problem solving
- Cash handling and POS systems
- Creating welcoming environments and customer experience enhancement
Timeline
Assistant Manager
Spencer’s Gifts
07.2023 - Current
General Merchandise Floor Associate
Target
05.2021 - 11.2022
Highschool Diploma -
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