Elia Will
De Pere,WI
Summary
Dynamic and dedicated professional with experience as a Restaurant Hostess at Black Honey Hashery. Expert in customer service and conflict resolution, adept at managing high-pressure situations while ensuring efficient seating and a welcoming atmosphere. Proven ability to build relationships and support team collaboration, enhancing the overall dining experience for guests.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Black Honey Hashery
05.2022 - 08.2025
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Completed daily side work and opening and closing duties without fail.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
Education
Bachelor of Science - Civil Engineering
University of Wisconsin, Platteville
Platteville, WI05-2029
De Pere High School
De Pere, WI05-2025
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Active learning
- Conflict Resolution
- Complex Problem-solving
- Personal presentation
- Relationship building
- Server support
- Reservation coordination
- Efficient seating
- Team collaboration
Accomplishments
Completed the Basics of Engineering from NWTC as a Certification
Languages
Spanish
Limited Working
Timeline
Restaurant Hostess
Black Honey Hashery
05.2022 - 08.2025
Bachelor of Science - Civil Engineering
University of Wisconsin, Platteville
De Pere High School
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