Elian Gonzalez
Mission
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Server
Pizza Hut
Mission
08.2023 - 05.2024
- Provided excellent customer service in a fast-paced dining environment.
- Resolved customer complaints promptly and professionally, ensuring satisfaction.
- Took orders accurately and communicated them to the kitchen staff.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in food preparation and ensured adherence to health standards.
- Handled cash transactions and processed payments efficiently.
- Supported training of new staff on menu items and service procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
Mission Collegiate High School
Mission, TxSkills
- Customer service
- Upselling techniques
- Menu item promotion
- Food safety
- Order management
- Inventory control
- Cash handling
- Team collaboration
- Adaptability under pressure
Languages
English
Professional
Spanish
Professional
Affiliations
- Guitar Player
- Animal Lover
- Reader
Timeline
Server
Pizza Hut
08.2023 - 05.2024
Mission Collegiate High School