Eliana Damaska
Frederick,MD
Summary
Highly motivated individual with extensive customer service and sales experience. Outgoing professional with track record of providing satisfactory and efficient customer experiences.
Overview
5
5
years of professional experience
Work History
Substitute Teacher
FCPS
09.2022 - Current
- Increased student comprehension by utilizing unique instruction methods
- Enhanced classroom management by implementing and maintaining clear expectations for behavior.
- Oversee daily task completion of students
- Maintain cleanly enviornment
Senior Game Advisor
GameStop
05.2023 - 10.2023
- Assist patrons in locating games desired, or recommending items
- Prepare and transport cash deposits for the store
- Responsible for opening and closing the store, keys to the building, and arming/ disarming the building
- Prepare both ship from store and buy online pick up in store purchases
Shift Supervisor
CVS
12.2020 - 05.2021
- Resolved challenging customer complaints and questions, promoting brand loyalty and maximizing repeat business.
- Assist individuals with locating products to meet their needs
- Manage multiple tasks in an efficient and effective manner
- Record and prepare bank cash deposits
Sales Associate
Kohls
06.2019 - 12.2020
- Delivered high level of assistance by locating products and offering alternatives
- Prepared Cash deposits for thousands of dollars
- Fulfilled online orders and prepared them for shipping
- Assisted customers both in person and over the phone
Education
Associate of Arts - Theatre
Frederick Community College
Frederick, MD2022
High School Diploma -
Tuscarora High School
Frederick, MD2019
Skills
- Customer Service
- Adaptability
- Organization
- Cash handling expertise
- Critical Thinking
- Multi-tasking
- Detail-oriented
- Collaboration
Timeline
Senior Game Advisor
GameStop
05.2023 - 10.2023
Substitute Teacher
FCPS
09.2022 - Current
Shift Supervisor
CVS
12.2020 - 05.2021
Sales Associate
Kohls
06.2019 - 12.2020
Associate of Arts - Theatre
Frederick Community College
High School Diploma -
Tuscarora High School
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