Eliana Jimenez
St Clair Shores,MI
Summary
Driven professional with a proven track record in customer service and teamwork, notably at Prestige Cadillac. Excelled in roles from Sales Associate to General Manager, enhancing customer satisfaction and resolving complex issues. Demonstrated exceptional time management and problem-solving skills, contributing to significant business growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Prestige Cadillac
08.2024 - Current
Assisted customers with the purchase of a new vehicle. Obtained financing for financially challenged customers.
Sales Associate
Champion Hargreaves Chevrolet
10.2022 - 08.2024
Assisted with customers on the purchase of their new vehicle. Obtained financing for credit challenged individuals.
General Manager
Detroit Cycle Boat and Rolling Pub
02.2016 - 10.2021
Managed 3 businesses under 1. Starred as a 1st mate with the company and grew from there. Handled all customers and employees. Handled scheduling and conflicts.
Education
25T Captains License - Captains License
Great Lakes Charter Training
Harrison Township, MI12.2020
Radio - Radio
Specs Howards School of Broadcast Arts
Southfield, MI09.2005
Diploma -
Salem High-school
Plymouth, MI08.2003
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Accomplishments
- Business Development - Initiated two key partnerships which resulted in X% revenue growth.
- Awarded “Employee of the Month” in year.
- Brought in number new customers.
- Documentation - Wrote and edited documents to keep staff informed on policies and procedures.
Certification
- Certified Job Title, Company Name - Timeframe
- Licensed Job Title - Timeframe
- Area of certification Training - Timeframe
Timeline
Sales Associate
Prestige Cadillac
08.2024 - Current
Sales Associate
Champion Hargreaves Chevrolet
10.2022 - 08.2024
General Manager
Detroit Cycle Boat and Rolling Pub
02.2016 - 10.2021
25T Captains License - Captains License
Great Lakes Charter Training
Radio - Radio
Specs Howards School of Broadcast Arts
Diploma -
Salem High-school
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