ELIANA PRESTI
Webster
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Owner
Viper Vapes
11.2022 - 06.2025
- Managed day-to-day business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Sales Associate
Chillzone 3
08.2021 - 07.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Clean shelves, counters, and tables.
- Inventory stock and requisition new stock.
Barista
Ralphs
11.2017 - 12.2018
- Clean or sanitize work areas, utensils, or equipment.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
- Receive and process customer payments.
- Serve prepared foods, such as muffins, biscotti, or bagels.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Helped management keep adequate supply on hand by notifying of shortages.
Sales Associate
Office Max
01.2016 - 02.2017
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Clean shelves, counters, and tables.
- Managed returns, exchanges and refunds in accordance with store policy.
- Bag or package purchases, and wrap gifts.
- Managed efficient cash register operations.
Education
High School -
ALISO NIGUEL HIGH SCHOOL
Aliso Viejo, CA07.2018
Skills
- Operations management
- Social media marketing
- Store operations
- Small business operations
- Business networking
- Sales oversight
Certification
Certified Physical Therapy Aide Specialist
Timeline
Store Owner
Viper Vapes
11.2022 - 06.2025
Sales Associate
Chillzone 3
08.2021 - 07.2022
Barista
Ralphs
11.2017 - 12.2018
Sales Associate
Office Max
01.2016 - 02.2017
High School -
ALISO NIGUEL HIGH SCHOOL
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