Eliana Salazar
Dallas,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every patient a positive and memorable experience. Always trying to find solutions and help patients with any questions they may have. Driven by a passion for continuous learning and navigating changes.
Overview
3
3
years of professional experience
Work History
Front Office
Ear Nose and Throat Specialty Care
Dallas, Texas
11.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Promoted high patient satisfaction by resolving problems with knowledgeable, friendly service.
- Assisted with patient requests, and answered questions to improve satisfaction.
- Communicated with patients regarding payment terms and overdue accounts professionally.
- Generated and sent invoices, reminders, and notices to patients.
- Followed up on unpaid invoices to ensure timely collection of payments due.
- Participated in credit and collections activities.
- Prepared labels for new files and folders as needed.
- Filed and organized information into chronological, alphabetical, or numerical order.
- Organized and filed incoming patient information with the correct chart to the correct departments.
- Scheduled and confirmed appointments.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted organizational efforts by filing, entering data and answering phones.
Retail Sales Associate
Spencers
Mesquite, Texas
08.2025 - 12.2025
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Greeted customers upon entering the store and provided assistance.
- Maintained a clean work environment by sweeping, dusting, and mopping floors.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Promoted special offers and discounts to encourage additional purchases.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
- Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
Education
High School Diploma -
West Mesquite High School
Mesquite, TX05-2022
Skills
- Appointment scheduling
- Medical record management
- Effective communication
- Friendly, positive attitude
- Customer service
- Collaboration
- Good Telephone Etiquette
- Organizational skills
- Problem solving
- Cash handling
- Team collaboration
References
References available upon request.
Timeline
Retail Sales Associate
Spencers
08.2025 - 12.2025
Front Office
Ear Nose and Throat Specialty Care
11.2022 - Current
High School Diploma -
West Mesquite High School