Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Eliana Suhol

Gainesville,VA

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Chili's Restaurant. Proven ability to enhance guest engagement and maintain cleanliness standards while managing multiple tasks efficiently. Recognized for strong teamwork and effective conflict resolution, ensuring positive experiences for clients and fostering lasting relationships.

Developed technical and analytical skills in fast-paced environments. Adaptable and quick to learn, with focus on problem-solving and project management. Seeking to leverage these transferable skills in a new field to drive innovation and efficiency.

Offering a strong foundation in engineering fundamentals and a passion for continuous learning and development within a collaborative environment. Brings a solid grasp of CAD design and basic circuitry, paired with the ability to assimilate new technical information quickly. Ready to use and develop analytical and problem-solving skills in any role.

Overview

4
4
years of professional experience

Work History

Server

Chili's Restaurant
05.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Babysitter

Stacy Martz
01.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Dance Instructor

Stage Door Dance Studio
06.2022 - 08.2023
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Worked in team-based environment to uphold quality and continuity of service to clients.
  • Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.

Concessions Worker

Jiffy Lube Live
05.2022 - 08.2023
  • Consistently provided friendly service to promote better customer engagement.
  • Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
  • Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
  • Monitored inventory and notified management of deficiencies or shortages.

Education

Bachelor of Science - Engineering

James Madison University
Harrisonburg, VA
05-2027

High School Diploma -

Gainesville High School
Gainesville, VA
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Team collaboration

Interests

  • Reading
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • I like working with my hands and fixing things
  • Woodworking
  • Dancing
  • Socializing with others

Timeline

Server

Chili's Restaurant
05.2025 - Current

Dance Instructor

Stage Door Dance Studio
06.2022 - 08.2023

Concessions Worker

Jiffy Lube Live
05.2022 - 08.2023

Babysitter

Stacy Martz
01.2022 - Current

Bachelor of Science - Engineering

James Madison University

High School Diploma -

Gainesville High School

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