ELIANA VILLEGAS
Glendale ,NY
Summary
Dedicated GI Technician with 4 years of experience providing exceptional patient care in gastroenterology settings. Expertise in endoscopic procedures, equipment sterilization, patient preparation, and post-procedure monitoring. Skilled in collaborating with multidisciplinary teams to ensure patient safety and procedural efficiency. Adept at maintaining compliance with infection control and safety protocols. Proven ability to train and mentor junior staff while maintaining a patient-centered approach in high-pressure environments. Seeking a career with a progressive organization where I can utilize my skills, knowledge and experience in a challenging role that allows for advancement and growth.
Overview
12
12
years of professional experience
Work History
GI Technician
New Hyde Park Endoscopy
New Hyde Park, NY
09.2019 - Current
- Assisting physician during endoscopic procedures
- Patient care and safety
- Prepare rooms according to endoscopic procedures requirements
- Assisting with colon pressure and positioning patients in accordance with instructions from physicians
- Obtaining and labeling specimens
- Cleaning and disinfection of endoscopes
- Participate in the preceptor role for training new technicians
- Attend in-service training to validate or refresh basic professional skills
- Restocking of any and all items retiring par levels
- CPR if the procedures requires
Front Desk Assistant
Albujar Service Corp
Woodside, NY
02.2017 - 03.2020
- Identified customer needs, and offer right products and services Provided prompt, accurate, and friendly customer service Responded to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claimsubmissions, and billing clarification Handled administrative needs of Account Managers Arranged paperwork and Insurance Applications.
Medical Assistant
Dr. Palma Medical Office
Jackson Heights, NY
03.2013 - 02.2018
- Establishes guidelines for proper coding/billing for providers.
- Worked with front office staff to ensure that the proper information was received for claims processing.
- Oversaw and ran necessary reports to ensure that all statuses were worked in a timely manner and helped inany necessary capacity Maintained and updated all files including insurance companies, diagnosis, procedure, fees/profiles.
- Worked collections which included mailing of correspondence, working with patients to establish promissory notes forpayment and if necessary forwarded accounts to collection agency.
- Resolved billing issues identified by insurance carriers and patients.
- Reviewed claim denials and payer requirements for corrective action and prevention in the future.
- Researched and replied in a timely manner to insurance, patient, and internal customer inquiries.
- Kept accurate records of all activity and conversations for each file Maintained the highest levels of accuracy and.
Education
Certification - Medical Assistant
American Medical Certification Association
194 US Highway 46 East Fairfield, NJ 0700403.2018
Certification - EKG Technician
American Medical Certification Association
03.2018
Certification - Phlebotomy Technician
New York Medical Career Training Center
Flushing, NY2018
Certification - Medical Billing
Metropolitan Learning Institute
Rego Park, NY2015
Skills
- Active listening
- Be able to work as a team and individually
- Administrative
- Agency
- Billing
- Cash handling
- Customer Service
- Diagnosis
- English
- Fast
- Front office
- Insurance
- Inventory control
- Listening
- Notes
- Microsoft office
- Multi-tasking
- Phlebotomy
- Coding
- Spanish
- Insurance claims
- Understands medical procedures
Timeline
GI Technician
New Hyde Park Endoscopy
09.2019 - Current
Front Desk Assistant
Albujar Service Corp
02.2017 - 03.2020
Medical Assistant
Dr. Palma Medical Office
03.2013 - 02.2018
Certification - Phlebotomy Technician
New York Medical Career Training Center
Certification - Medical Billing
Metropolitan Learning Institute
Certification - Medical Assistant
American Medical Certification Association
Certification - EKG Technician
American Medical Certification Association