ELIANNY GUERRA
Sunrise,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Results-driven professional skilled in researching legal case information and preparing necessary correspondence with strong understanding of legal terminology and processes. Adept in maintaining confidential records and client information. Pleasantly assists attorneys in preparing for trials and other legal proceedings. Outgoing sales associate, passionate about sales and merchandising. Eager to join a dynamic team that rewards initiative and high-quality service. Offering key competencies and excellence in customer service, teamwork, and Microsoft Office Suite. Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team while bringing value through retail experience.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Landau & Associates
07.2022 - Current
- Organized documents to manage paper and electronic filing systems of clients.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Revised and finalized letters, briefs, and memos.
Crew Support Manager
Citi Trends
07.2020 - Current
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.
- Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
RETAIL SALES ASSOCIATE
Citi Trends Inc
12.2017 - Current
- Analyzed and properly processed product returns and assisted customers with other selections.
- Managed customer cash and credit card transactions using company point of sale system.
- Developed positive customer relationships through friendly greetings and excellent service.
- Demonstrated use and care of merchandise.
- Collaborated in creating strategies that drove sales and revenue.
Education
Bachelor of Arts - Technology Management
Broward College
Davie, FL08.2025
Associate of Arts - Business, Marketing
Broward College
Fort Lauderdale, FL08.2021
Skills
- Data Entry
- Microsoft Office proficiency
- Data Transcription
- Data Processing
- Database Searching
- Team Building
- Legal Document Preparation
- Database Management
- Legal Research
- Mail and Packages
- Microsoft Excel
- Microsoft Word
- Exceptional customer service
- Cash register operations
- Stocking and replenishing
- Label Preparation
Accomplishments
- Computer Proficiency Used Microsoft Excel to develop inventory tracking spreadsheets.
- Completed manager training program.
- Facilitated the firm's smooth transition to a paperless system.
Timeline
Legal Assistant
Landau & Associates
07.2022 - Current
Crew Support Manager
Citi Trends
07.2020 - Current
RETAIL SALES ASSOCIATE
Citi Trends Inc
12.2017 - Current
Bachelor of Arts - Technology Management
Broward College
Associate of Arts - Business, Marketing
Broward College
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