Elias Gutierrez
Las Vegas
Summary
Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
College of Southern Nevada North Las Vegas Campus
Las Vegas
12.2023 - 06.2025
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Handled sensitive information in a confidential manner.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Greeted visitors to provide information and direct to appropriate personnel.
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Assisted with scheduling appointments for clients and visitors.
- Used company badging system to create badges for new employees and visitors.
Amazon Warehouse Associate
Amazon
Las Vegas
09.2022 - 09.2023
- Performed regular cycle counts to verify physical inventory count with system records.
- Compared merchandise invoices to items actually received.
- Verified accuracy of picked items against pick list or customer order.
- Stocked shelves with merchandise to ensure availability of products for customers.
- Packed and unpacked items, checking breakables before stocking on shelves.
Education
High School Diploma -
Las Vegas
Las Vegas, NV05-2022
Skills
- Customer service
- Appointment scheduling
- Document management
- Confidential information handling
- Identity verification
- Office software proficiency
- Record keeping
- Fluent in English and Spanish
- Scheduling appointments
Languages
Spanish
Professional
English
Professional
Timeline
Front Desk Receptionist
College of Southern Nevada North Las Vegas Campus
12.2023 - 06.2025
Amazon Warehouse Associate
Amazon
09.2022 - 09.2023
High School Diploma -
Las Vegas
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