Elias Mulcahy

• Greeted and seated guests in a welcoming manner.
• Managed reservations and organized seating arrangements efficiently.
• Assisted servers by delivering food and drinks to tables.
• Handled customer inquiries and resolved complaints promptly.

• Assisted customers with equipment selection and rental processes.
• Provided technical support for ski and snowboard gear.
• Instructed customers on proper equipment use and safety protocols.

• Processed customer transactions efficiently and accurately at the point of sale.
• Handled cash, credit, and digital payments while ensuring secure transactions.
• Provided excellent customer service by resolving issues and addressing complaints quickly.

Instructed students in snowboarding techniques and safety protocols on varied terrain.

• Demonstrated proper use of equipment to enhance student understanding and confidence.
• Assisted in developing lesson plans tailored to individual skill levels and goals.
• Provided feedback and encouragement to foster a positive learning environment.
• Taught riders of all backgrounds and ages, ranging from 4 to 22 years old.
• Navigated language barriers to coordinate with my students and coworkers