Elias Pina
Summary
Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.
Overview
1
1
year of professional experience
Work History
Shift Manager
Chick-fil-A
05.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
Education
High School Diploma -
Antelope Valley High School
Lancaster, CA05.2023
Skills
- Cash Handling
- Team Development
- Mentoring and Coaching
- Delegating Work
- Energetic and Enthusiastic
- Handling Customer Complaints
- Customer service focus
- Staff Development
- Staff Supervision
- Work Planning and Prioritization
- Safety Procedures
- Performance monitoring
Timeline
Shift Manager
Chick-fil-A
05.2023 - Current
High School Diploma -
Antelope Valley High School
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Lauren HortinLauren Hortin
Shift Manager at McDonald'sShift Manager at McDonald's