Eliatzar Ortiz
Las Vegas
Summary
Dynamic professional with extensive experience in leasing and property management, skilled in fostering strong relationships with potential tenants to ensure seamless execution of lease agreements. Exceptional abilities in customer service, sales, and conflict resolution contribute to high tenant satisfaction and retention rates. Proven track record of effectively managing multiple properties while achieving outstanding occupancy levels and enhancing operational efficiency. Committed to leveraging expertise in tenant management, lease negotiations, and property marketing to drive organizational success and embrace new challenges.
Overview
4
4
years of professional experience
Work History
Leasing Consultant
Cushman and Wakefield
Las Vegas, NV
06.2023 - Current
- Leadership Training: Completed the LEAD program, focusing on skills required to become an Assistant Property Manager/leasing manager.
- Conducted tours, following up on leads, and fostering tenant relationships.
- Lease and Renewal Management: Successfully generated lease contracts and facilitated renewals, ensuring seamless transitions for new and existing residents.
- Marketing and Client Communication: Designed and implemented social media marketing, prepared detailed reports, and maintained regular communication with clients to provide updates and insights.
- Maintained a high conversion rate from tours to applicants.
- Provided exceptional customer service to residents, addressing inquiries, resolving issues, and ensuring high satisfaction levels.
- Utilized Realpage software in regards to following up as well as generating lease contracts.
- Performed market research to stay updated on competitive rental rates in the area and made pricing recommendations accordingly.
- Effectively communicated lease terms, policies, and procedures to prospective tenants in a clear and concise manner.
Temp Leasing Consultant
The Liberty Group
Plano, TX
02.2023 - 06.2023
- Conducted property tours and effectively communicated the property features, benefits, and amenities to prospective tenants.
- Responded to tenant inquiries and provided exceptional customer service to maintain high tenant satisfaction.
- Assisted in managing the leasing process, including preparing lease agreements, collecting deposits, and coordinating move-ins.
- Maintained accurate and organized leasing records, including applications, lease agreements, and move-in checklists.
- Coordinated with the property management team to ensure a smooth leasing process and resolve any tenant issues promptly.
- Stayed current with market trends and competitive properties to provide recommendations for rent increases or concessions to maintain competitiveness in the market.
Leasing Consultant
Gaines investment Trust
Plano, TX
12.2021 - 02.2023
- Conducted rental price analysis for new clients to ensure optimal pricing strategy.
- Utilized lead analysis to determine tenant qualifications and mitigate risk.
- Generated and processed leases, while providing thorough follow-up communication with future move-ins.
- Proactively developed and nurtured leads independently, demonstrating a strong ability to drive occupancy growth.
- Scheduled and effectively followed up with prospective leads, ensuring high conversion rates and a streamlined leasing process.
- Maintained a minimum occupancy rate of 97% in a community of 470 units, through effective lead management and customer retention strategies.
Education
High School diploma -
Wylie East High school
Wylie, TX05-2020
Skills
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Fair Housing Regulations
- Property management
- CRM Software
- Yardi
- Property Leasing
- Organizational Skills
- Customer service
- Microsoft Word
- Sales
- Pricing
- Fair housing regulations
Timeline
Leasing Consultant
Cushman and Wakefield
06.2023 - Current
Temp Leasing Consultant
The Liberty Group
02.2023 - 06.2023
Leasing Consultant
Gaines investment Trust
12.2021 - 02.2023
High School diploma -
Wylie East High school