Elica Jumonji
Houston,TX
Summary
Driven and adaptable individual with strong aptitude for precision and safety. Possesses comprehensive understanding of aviation principles and expertise in navigation and flight operations. Skilled in weather analysis and a qualified Multi Engine Land Pilot. Committed to ensuring passenger safety and delivering efficient transportation services.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Flight Operations
Hallmark Aviation Services
10.2019 - Current
- Managed communication between pilots, ground staff, and air traffic control to enhance operational efficiency.
- Analyzed flight data to support decision-making and optimize scheduling practices for increased reliability.
- Proactively identified potential risks or delays in flight operations, implementing mitigation strategies to minimize disruptions.
- Demonstrated strong problem-solving skills when facing challenges related to weather conditions or technical issues affecting aircraft loading processes.
Customer Service Representative
24 Hour Fitness
11.2018 - 04.2020
- Managed customer inquiries and resolved issues efficiently through various communication channels.
- Maintained comprehensive knowledge of products and services to provide accurate information to customers.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Assistant Flight Dispatcher
Aviation Port Services
02.2019 - 09.2019
- Monitored weather patterns and air traffic conditions, providing timely updates to flight crews.
- Assisted in the preparation of flight plans, ensuring compliance with safety regulations.
- Assisted in the loading and unloading of cargo from aircraft, maintaining proper weight distribution for safe flight operations.
- Enhanced flight operations efficiency by streamlining communication between pilots, crew, and ground staff.
Education
Associate of Arts - Teaching
Eastern Gateway Community College
Steubenville, OH09-2021
High School Diploma -
Mayde Creek High School
Houston, TX06-2018
Skills
- Flight operations knowledge
- Flight operations training
- Weather analysis and interpretation
- Qualified Multi Engine Land Pilot with Instrument Rating
- Airport operations and ramp safety
- Aviation security awareness
Certification
Commercial Pilot : ASEL,AMEL, Instrument Rating
High Performance Endorsement
Complex Endorsement
FAA First Medical Holder
USA Passport
Flight Hours
Total Flight Hours: 510
PIC Hours: 350
Instrument Hours: 198
Cross Country Hours: 203
Multi Engine Hours: 33
Languages
Japanese
Native or Bilingual
Timeline
Flight Operations
Hallmark Aviation Services
10.2019 - Current
Assistant Flight Dispatcher
Aviation Port Services
02.2019 - 09.2019
Customer Service Representative
24 Hour Fitness
11.2018 - 04.2020
Associate of Arts - Teaching
Eastern Gateway Community College
High School Diploma -
Mayde Creek High School
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