Elida Hernandez
Summary
As an ambitious student pursuing a Nursing degree, my objective is to gain in-depth knowledge and experience in treating diverse patients in a clinical or hospital setting. I can further utilize strong gained knowledge and experience in the future as a professional Register Nurse. A current student adaptable and driven with strong work ethic, highly organized, proactive, and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Patient Access Representative
Children's Health System Of Texas
Dallas, TX
11.2021 - Current
- Verify demographics and insurance information to register patients in computer system.
- Respond to patient concerns and inquiries professionally and efficiently.
- Provide excellent customer service with a helpful and friendly attitude.
- Apply HIPAA privacy and security regulations while handling patient information.
- Organize and maintained records by updating and obtaining both personal and financial information from patients.
Physician Office Representative
Baylor Scott & White HTPN
Dallas, TX
04.2018 - 05.2021
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Took messages from patients and promptly relayed to appropriate staff.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Protected patients by observing strict HIPAA guidelines.
Receptionist
PedCare Medical Group
Mesquite, TX
11.2016 - 12.2017
- Entered patient information, including insurance, and demographic into system to keep all records up-to-date.
- Answered multi-line phone system and directed callers to requested personnel.
- Scheduled and confirmed patient appointments as well as arranges follow-up visits and referral appointments.
Sales Associate
Dillard's
Dallas, TX
01.2016 - 08.2016
- Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions and offered product advice.
- Worked with fellow sales team members to achieve group targets.
Education
Bachelor of Science - Nursing
The University of Texas At Arlington
Arlington, TX12-2025
Skills
- Adaptability
- Communication skills
- Multitasking
- Collaboration
- Bilingual
- Attention to Detail
- Problem-solving skills
- Compassion
Timeline
Patient Access Representative
Children's Health System Of Texas
11.2021 - Current
Physician Office Representative
Baylor Scott & White HTPN
04.2018 - 05.2021
Receptionist
PedCare Medical Group
11.2016 - 12.2017
Sales Associate
Dillard's
01.2016 - 08.2016
Bachelor of Science - Nursing
The University of Texas At Arlington
Similar Profiles
Emily HaigEmily Haig
Registered Nurse at Children's Health System Of TexasRegistered Nurse at Children's Health System Of Texas
Jessica HagmanJessica Hagman
HR Compliance Director at Children's Health System Of TexasHR Compliance Director at Children's Health System Of Texas
Lizbeth RamosLizbeth Ramos
Registered Nurse at South Texas Health System- Edinburg Children'sRegistered Nurse at South Texas Health System- Edinburg Children's