Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eliezer Kermanshahi

Lakewood,NJ

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. My experience at Dealmed helped foster skills to both acqiure and retain customer business.

Overview

2
2
years of professional experience

Work History

Outside Sales Representative

Dealmed Medical Supplies
Lakewood, NJ
06.2022 - 06.2024
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.

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  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Conducted regular follow-ups with existing customers to maintain satisfaction levels and identify upsell opportunities.
  • Provided comprehensive after-sales support, ensuring customer satisfaction and fostering long-term business relationships.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Evaluated sales performance regularly, identifying areas for improvement and implementing necessary adjustments to achieve set targets.
  • Negotiated contracts skillfully, securing favorable terms for both the company and its clients.
  • Contributed towards creating a positive working environment with a focus on team collaboration and open communication.
  • Streamlined internal processes by providing feedback to management on customer needs, improving overall efficiency and productivity of the sales team.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
  • Met existing customers to review current services and expand sales opportunities.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
  • Negotiated prices, terms of sales and service agreements.

Education

High School Diploma -

Mesivta of Greater Los Angeles
Hidden Hills, CA
06.2016

Skills

  • Relationship Building
  • Motivated Team Player
  • Problem-Solving
  • Customer Service-Oriented
  • Account Management
  • Sales closing
  • Phone and Email Etiquette
  • Client Relationship Development
  • Approachable
  • Upselling strategies
  • Objection handling
  • Cold-calling
  • Strategic sales techniques
  • Client Needs Assessment
  • Territory Growth
  • Lead prospecting
  • Client Account Management
  • Sales proposal creation

Timeline

Outside Sales Representative

Dealmed Medical Supplies
06.2022 - 06.2024

High School Diploma -

Mesivta of Greater Los Angeles
Eliezer Kermanshahi