Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elijah Castanos

Henderson,NV

Summary

Dynamic IT Technician with proven expertise at MAC.bid in optimizing network efficiency and providing exceptional technical support. Adept at hardware installation and fostering collaborative teamwork, I excel in problem-solving under pressure. Committed to continuous learning, I enhance operational performance while maintaining meticulous attention to detail.

Overview

3
3
years of professional experience

Work History

IT Technician

MAC.bid
04.2025 - Current
  • Maintained office PCs, networks and mobile devices.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
  • Improved network efficiency by optimizing configurations and implementing necessary updates.
  • Performed troubleshooting and repaired peripheral devices such as printers, scanners and phones.
  • Managed over 35 Devices including 22 Phones, 3 Tablets, and 4 Computers

Removal

MAC.bid
01.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently lifted materials weighing as much as 70 pounds.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Verified quantity and description of materials received by checking merchandise against packing list.

Community Standards Inspector

Varalino Community Management
01.2023 - 04.2023
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
  • Worked up too 10-12 hours in extreme heat hours.

Education

High School Diploma -

Acceleration Academy
North Las Vegas, NV
10-2025

Skills

  • Technical support
  • Eager to learn
  • Passionate Tendencies
  • Hardware installation
  • Application installations
  • Collaborative teamwork
  • Attention to detail
  • Problem-solving
  • Problem-solving abilities
  • Calm and professional under pressure
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Microsoft teams
  • Azure Knowledge

Timeline

IT Technician

MAC.bid
04.2025 - Current

Removal

MAC.bid
01.2025 - Current

Community Standards Inspector

Varalino Community Management
01.2023 - 04.2023

High School Diploma -

Acceleration Academy

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