Elijah Garcia
New York,NY
Summary
Diligent Hospitality Worker with great people skills. Dedicated to providing guests with best-in-class service and elevating reputation of establishment. Equipped to reliably meet standards and go above requirements to help team members with wide-ranging hospitality needs.
Overview
5
5
years of professional experience
Work History
Host
Little Ruby's
New York, NY
12.2025 - Current
- Greeted guests warmly and seated them in a timely manner.
- Provided menu information and answered guest inquiries effectively.
- Assisted in training new hosts on company standards and procedures.
- Monitored guest wait times and communicated updates to customers promptly.
- Provided excellent customer service by anticipating customer needs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Performed walk-throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Barista
Matchaful
New York, NY
05.2024 - 11.2025
- Assisted customers with menu selections and provided product information.
- Collaborated with team members to ensure smooth service flow.
- Engaged customers to create a welcoming atmosphere in the café.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
Ice Cream Scooper
Van Leeuwen Artisan ice cream
New York, NY
04.2021 - 08.2024
- Greeted customers in a friendly manner and provided excellent customer service.
- Engaged with customers to provide recommendations based on preferences and dietary needs.
- Answered customer questions about flavors or menu items in a knowledgeable manner.
- Used POS system expertise to complete accurate sales transactions.
- Assisted in inventory management by tracking stock levels of ice cream flavors.
Education
Bachelor of Science - Global Public Health / Sociology
New York University
New York (City), NY12-2025
Skills
- Customer engagement
- Conflict resolution
- POS software
- Team collaboration
- Multitasking proficiency
- Hospitality service expertise
Timeline
Host
Little Ruby's
12.2025 - Current
Barista
Matchaful
05.2024 - 11.2025
Ice Cream Scooper
Van Leeuwen Artisan ice cream
04.2021 - 08.2024
Bachelor of Science - Global Public Health / Sociology
New York University