Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
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Elijah Gomez

Salt Lake City,UT

Summary

A Detail-Oriented professional with excellent Creative Thinking skills Aiming to leverage my abilities for succes.

Overview

10
10
years of professional experience

Work History

Delivery Associate

Amazon
Salt Lake City, UT
05.2023 - 04.2024
  • Loaded delivery truck with company products according to the daily route plan.
  • Maintained accurate logbook of deliveries and pick-ups.
  • Notified customers prior to arrival of goods or services at their locations.
  • Provided friendly customer service when interacting with clients during deliveries.
  • Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
  • Delivered packages safely and timely to designated addresses within assigned territory.

Security Assistant

The Sun Trapp
Salt Lake City, UT
05.2023 - 08.2023
  • Provided support to security staff during events or emergencies.
  • Performed daily patrols of assigned areas to ensure safety and security protocols were being followed.
  • Responded to emergency calls from clients or employees regarding safety concerns.
  • Worked closely with management on developing strategies for improving site security measures.
  • Participated in training sessions on topics such as active shooter response, workplace violence prevention.

Front Desk Receptionist

Hampton Hotel
Salt Lake City, UT
05.2022 - 05.2023
  • Checked in guests using computerized reservation systems, collected payments and verified credit cards.
  • Answered inquiries from potential customers regarding room availability, rates and policies.
  • Ensured that the front desk was adequately stocked with supplies throughout the day.
  • Informed housekeeping staff of any special requests made by guests.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Ensured positive customer service, Hospitality accommodation, and resolved guest complaints

Customer Service Representative

Retail / Customer Services
Salt Lake City, UT
01.2014 - 12.2021
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Provided helpful suggestions and recommendations to customers.
  • Provided product information and answered customer questions.
  • Navigated through computer systems to review information and respond appropriately to callers.

Education

High School Diploma -

Timpview High School
Provo, UT
05-2014

Skills

  • Customer Service
  • Communication Skills
  • Interpersonal Skills
  • Adaptability
  • Analytics and Metrics
  • Decision Making Skills
  • Physical and Emotional Stamina
  • Reliability

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • LGBTQ+ Youth Counselor Assistant volunteer with In Circle Provo
  • Disability Service Support volunteer with Chrysalis

Timeline

Delivery Associate

Amazon
05.2023 - 04.2024

Security Assistant

The Sun Trapp
05.2023 - 08.2023

Front Desk Receptionist

Hampton Hotel
05.2022 - 05.2023

Customer Service Representative

Retail / Customer Services
01.2014 - 12.2021

High School Diploma -

Timpview High School
Elijah Gomez