Elijah Hoffman
Lansing,MI
Summary
Dependable Server, successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server
Ellison Brewing Company
06.2023 - 12.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Shift Supervisor
Lou & Harry's Grill & Bakery
06.2021 - 06.2023
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
Education
Associate - Transfer Studies
Lansing Community College
Lansing, MI04.2025
High School Diploma -
East Lansing High School
East Lansing, MI06.2023
Skills
- Order Delivery Practices
- Food Delivery
- Daily Specials Memorization
- Order Management
- Safe Food Handling
- Guest Engagement
- Food Safety Understanding
- Table Bussing
Timeline
Server
Ellison Brewing Company
06.2023 - 12.2023
Shift Supervisor
Lou & Harry's Grill & Bakery
06.2021 - 06.2023
Associate - Transfer Studies
Lansing Community College
High School Diploma -
East Lansing High School
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