Elijah Hunt
Cincinnati
Summary
Dynamic Shift Lead at Skyline Chili Fairfax with a strong focus on customer satisfaction and team motivation. Successfully trained employees, implemented process improvements, and ensured workplace safety, enhancing operational efficiency. Proven ability to resolve customer issues and maintain high service standards, contributing to a positive dining experience and environment. A great worker and a team player who is always looking to improve the workplace.
Overview
5
5
years of professional experience
Work History
Shift Lead
Skyline Chili Fairfax
Cincinnati, OH
07.2024 - Current
- Supervised team operations to ensure efficient service during peak hours.
- Trained new employees on protocols and customer service standards.
- Monitored inventory levels to maintain stock availability and freshness.
- Implemented process improvements to enhance workflow efficiency.
- Assisted in maintaining cleanliness and organization of work areas.
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Production Worker and Server
Skyline Chili Anderson
Cincinnati, OH
06.2021 - 07.2024
- Operated production equipment to ensure efficient food preparation and safety
- Maintained cleanliness and organization of work area according to food safety standards.
- Collaborated with team members to ensure productive work hours
- Trained new employees on operational procedures and safety protocols effectively.
Education
Finance
University of Cincinnati
Cincinnati, OHHigh School Diploma -
Anderson High School
Cincinnati, OH05.2025
Skills
- Customer service focus
- Employee training
- Guest service
- Team motivation
- Workplace safety
- Operations monitoring
Timeline
Shift Lead
Skyline Chili Fairfax
07.2024 - Current
Production Worker and Server
Skyline Chili Anderson
06.2021 - 07.2024
Finance
University of Cincinnati
High School Diploma -
Anderson High School