Elijah Jensen
Seattle
Summary
University of Washington student with strong leadership, communication, and problem solving skills, developed through experience supporting campus organizations and working in fast paced team environments. Interested in gaining real world business experience and expanding professional skills through involvement in career focused opportunities such as Alpha Kappa Psi.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant
Branch Operations Services
01.2025 - Current
- Resolved account and billing issues by assisting patrons with overdue returns, fee disputes, and fine adjustments, ensuring accurate financial records and positive customer outcomes.
- Supported daily operations by maintaining organized systems for book circulation, contributing to improved inventory accuracy and workflow efficiency.
- Collaborated with team members on process improvements, such as optimizing shelving systems and streamlining check-in/check-out procedures.
- Delivered high-quality service through clear communication, helping users navigate library resources and digital tools effectively.
- Tracked and documented task completion and patron interactions to support data-informed decisions and operational consistency.
Restaurant Team Member
Glacier's Frozen Yogurt Cafe
05.2024 - 09.2024
- Demonstrated ability to work efficiently in a fast-paced environment, while providing excellent customer service.
- Performed cashiering duties accurately including taking orders, handling payments, making change.
- Provided friendly and attentive service to ensure customer satisfaction.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters and equipment.
- Handled customer complaints professionally while maintaining composure under pressure.
- Excelled at multitasking, working simultaneously on multiple tasks in order to meet deadlines.
Education
Business Administration
University of Washington
Seattle, WA06.2028
High School Diploma -
Selah High School
Selah, WA06.2024
Skills
- Oral and written communication
- Strong teamwork
- Critical thinking
- Leadership
- Dependable
- Time Management
Certification
- Bloomberg Certified
- Food Handlers Card
- CPR/First Aid Certified
- Overdose Education and Naloxone Distribution
- Stop the Bleed Certified
Languages
English
Native or Bilingual
Norwegian
Professional Working
Timeline
Assistant
Branch Operations Services
01.2025 - Current
Restaurant Team Member
Glacier's Frozen Yogurt Cafe
05.2024 - 09.2024
Business Administration
University of Washington
High School Diploma -
Selah High School