Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Elijah Leenerts

Topeka,KS

Summary

Proactive Pharmacy Customer Service Associate with extensive experience in handling customer interactions and resolving complaints professionally. Skilled in product knowledge, problem resolution, and maintaining customer satisfaction. Brings strong communication skills and a focus on teamwork to foster positive relationships and ensure smooth operations. Willing to ask questions, listen proactively, and learn from others.

Overview

2
2
years of professional experience

Work History

Pharmacy Customer Service Associate

Walgreens
04.2022 - Current
  • Cashier for Walgreens Pharmacy
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Learned many helpful communication skills on how to deal with customer effectively, while keeping their satisfaction in mind.

Student Ministry Intern

Fellowship Bible Church
06.2024 - 08.2024
  • This was an internship for Fellowship Bible Church to explore what student ministry is all about.
  • Established strong relationships with students and their families through regular communication and fellowship.
  • Set up fun activities for the students to engage in after the teaching. This included things like color night, dodgeball, a scavenger hunt, and more.
  • Led small group discussions for deeper understanding of Jesus and His death.

Education

Bachelor of Science - Exercise Science

University of Kansas
Lawrence, KS
05.2028

High School Diploma -

Washburn Rural High School
Topeka, KS
05.2024

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration
  • Product Knowledge
  • Complex Problem-Solving
  • Refunds and exchanges
  • Inventory Control

Hobbies

In my free-time I like to do activities that help advance both my body and my brain. Reading always me to be creative and image the settings of books and overall just excites me. Also, it allows me to learn writing skills that further my academic writing. I also like to take time out in nature and golf. This allows me to focus on bettering myself and getting the lowest score possible. I see this more as a sport against yourself rather than against others. Lastly, I like to spend time with my friends and family. This is because I love human interaction and being able to talk to people. Spending time with the people who I love in one of the best ways for me to put away all other distractions and just focus on the present. 

Timeline

Student Ministry Intern

Fellowship Bible Church
06.2024 - 08.2024

Pharmacy Customer Service Associate

Walgreens
04.2022 - Current

Bachelor of Science - Exercise Science

University of Kansas

High School Diploma -

Washburn Rural High School
Elijah Leenerts