Elijah Polk
Henderson,NV
Summary
Proactive Sales and Customer Service Associate with extensive experience in cash handling, relationship building, and maintaining store visual appeal. Skilled in resolving customer complaints, managing returns, and providing tailored recommendations. Adept at fostering customer loyalty and ensuring satisfaction through attentive and knowledgeable service. Also seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Sales Associate
GNC
07.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Pro Customer Service Associate
Lowes Home Improvment
03.2022 - 07.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Sales Associate
Kids Footlocker
10.2019 - 07.2020
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Liberty High School
Henderson, NV05.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Exceptional customer service
- Relationship Building
- Cash Handling
- Flexible Schedule
Timeline
Sales Associate
GNC
07.2023 - 09.2023
Pro Customer Service Associate
Lowes Home Improvment
03.2022 - 07.2022
Sales Associate
Kids Footlocker
10.2019 - 07.2020
High School Diploma -
Liberty High School
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