Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Ramirez

Rancho Cordova

Summary

Dynamic professional with extensive experience in customer service and staff supervision at Home Depot. Proven problem-solver skilled in workflow management and complaint resolution, enhancing customer satisfaction. Adept at training teams and implementing process improvements, ensuring operational efficiency and a positive work environment. Committed to upholding high standards in all aspects of service delivery.

Overview

2026
2026
years of professional experience

Work History

Front End Supervisor

Home Depot
Rancho Cordova, CA
03.2020 - 05.2025

Organizing schedules,breaks and solving staff/customer inquiries.

Coordinating with Loss Prevention and local Police for enforcement of store policies related to theft/fraud.

Outdoor Supervisor for parking lot and store-owned property. Safety and strict policies that make the customer experience smooth and satisfactory.

Food Service Manager

Tom Thumb
Plano, TX
11.2015 - 01.2020
  • Coordinated scheduling for food service personnel, optimizing labor resources during peak hours.
  • Monitored food quality standards, ensuring consistent adherence to company guidelines.
  • Enhanced customer satisfaction through effective communication and prompt resolution of concerns.
  • Analyzed sales trends to adjust menu offerings and improve profitability.
  • Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
  • Reviewed and approved employee schedules and timesheets.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Promoted a positive work environment by fostering open communication among team members and resolving conflicts effectively.
  • Upheld company policies consistently across all areas of operation while remaining flexible enough to address unique situations as they arose within the workplace setting.

Machinist

AER MFG
Dallas,TX
2009 - 05.2014
  • Maintained equipment to ensure optimal performance and reduce downtime.
  • Collaborated with team members to troubleshoot machining issues effectively.
  • Conducted quality inspections on finished products, ensuring adherence to standards.
  • Assisted in training new machinists on safety protocols and operational procedures.
  • Implemented process improvements that enhanced workflow efficiency and reduced waste.
  • Monitored inventory levels of tools and materials, facilitating timely reordering processes.
  • Inspected completed parts to verify compliance with specifications and quality standards.
  • Utilized micrometers and calipers to measure and verify precise tolerances.
  • Adapted to frequently changing priorities in a dynamic manufacturing environment, ensuring timely completion of all assignments.

Education

Associated Degree

Folsom Lake College
Folsom, CA

High School Diploma - Diploma

Placerville Academic
Placerville, CA
06.2005

Skills

  • Customer service
  • Problem-solving skills
  • Cash register operation
  • Workflow management
  • Complaint resolution
  • Time management
  • Opening and closing procedures
  • Listening skills
  • Staff supervision
  • Cash counting
  • Team supervision
  • Performance improvement

Timeline

Front End Supervisor

Home Depot
03.2020 - 05.2025

Food Service Manager

Tom Thumb
11.2015 - 01.2020

Machinist

AER MFG
2009 - 05.2014

Associated Degree

Folsom Lake College

High School Diploma - Diploma

Placerville Academic