Elijah Read
Asheville,NC
Summary
Results-driven customer service professional with experience in fast-paced retail environments. Known for patience and empathy, successfully streamlined checkout procedures to reduce wait times and improve customer satisfaction. I'm a very patient and hard worker.
Overview
4
4
years of professional experience
Work History
Cashier
IKEA
Charlotte, NC
06.2023 - 01.2026
- Processed customer transactions efficiently using point-of-sale systems. Self Check Out.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
- Collaborated with team members to streamline checkout procedures and reduce wait times.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
Theatre Usher
The Fine Arts Theatre Asheville
Asheville, NC
10.2021 - 12.2022
- Assisted patrons with seating arrangements and ticket verification.
- Monitored audience behavior to ensure compliance with theatre policies.
- Provided information on upcoming events and showtimes to enhance guest experience.
- Collaborated with team members to maintain cleanliness and organization in common areas.
- Sold admission, processed payments, and issued tickets.
Education
Film
University of North Carolina At Charlotte
Charlotte, NC07.2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Customer service excellence
- Product restocking
- POS systems
- ID verification
- Order packaging
Accomplishments
- Trained and mentored 5 employees.
- I received several Customer recommendations while working at IKEA, Customers were able to provide feedback on their experience and they said I was a great part of there experience, I held myself at a high standard when it comes to customer service.
Timeline
Cashier
IKEA
06.2023 - 01.2026
Theatre Usher
The Fine Arts Theatre Asheville
10.2021 - 12.2022
Film
University of North Carolina At Charlotte