Summary
Overview
Work History
Education
Skills
Timeline
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Elijah Richardson

Athens, Ga,GA

Summary

Energetic Associate offers customer service and resolution expertise paired with outstanding time management and multitasking skills. Diligent team member with many years of experience helping customers with returns and refunds and resolving common complaints. Enthusiastic and friendly team player dedicated to maintaining positive attitude focused on customer satisfaction.

Overview

3
3
years of professional experience

Work History

Shift Leader

Planet Fitness
Athens, GA
05.2024 - 09.2024
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Maintained positive working relationship with fellow staff and management.
  • Implemented strategies to increase sales and improve service quality.
  • Evaluated employee performance, delivering individualized feedback and praise.
  • Complied with company safety procedures, policies and regulations to promote safe working environment.
  • Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored and maintained equipment to ensure operational efficiency.
  • Ensured compliance with health and safety regulations to provide a safe workplace.

Shift Leader

Andy's Frozen Custard
Athens, GA
07.2022 - 05.2023
  • Verified credit card charges against purchase receipts for accuracy.
  • Reported any discrepancies or errors in pricing or inventory levels to management.
  • Processed shipments received from vendors according to established protocols.
  • Helped customers locate items within the store using the inventory system.
  • Operated equipment such as scanners and scales correctly during checkout process.
  • Placed orders for additional stock when necessary to ensure adequate supply of merchandise.
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Fostered a team-oriented environment to increase morale and productivity.

Courtesy Clerk

Kroger
Athens, GA
11.2021 - 06.2022
  • Greeted customers and provided assistance in locating items.
  • Inspected customer bags to ensure no shoplifting occurred.
  • Stocked shelves with merchandise, rotated products, and removed expired items.
  • Organized backroom areas for efficient storage of merchandise.
  • Assisted customers with product selection and answered questions about store policies.
  • Maintained cleanliness of checkout area by sweeping floors and wiping down counters.
  • Organized promotional displays to attract customers' attention.
  • Ensured safety by monitoring the parking lot for any suspicious activity.
  • Assisted in unloading trucks containing incoming stock or supplies.

Cashier

Rasing Canes Chicken Fingers
Athens, GA
06.2021 - 10.2021
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Education

High School Diploma -

Clarke Central High School
Athens, GA
05-2023

Skills

  • Workplace Safety
  • Data Entry
  • Management Support
  • Preparing reports
  • Cash Handling
  • Program Support
  • New Hire Training
  • Relationship Building
  • Record and File Management
  • Attention to Detail
  • Order Fulfillment

Timeline

Shift Leader

Planet Fitness
05.2024 - 09.2024

Shift Leader

Andy's Frozen Custard
07.2022 - 05.2023

Courtesy Clerk

Kroger
11.2021 - 06.2022

Cashier

Rasing Canes Chicken Fingers
06.2021 - 10.2021

High School Diploma -

Clarke Central High School

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