Elijah Smith
Jenks,OK
Summary
At Waterfront, I excelled in delivering exceptional customer service and upselling techniques, significantly contributing to repeat business. Skilled in order delivery and team collaboration, I trained new staff and ensured seamless restaurant operations. My professional demeanor and strong work ethic set me apart, making me a valuable team member.
Overview
2
2
years of professional experience
Work History
Server
Waterfront
Jenks, OK
10.2022 - Current
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Informed customers of daily specials and signature menu items.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Trained new employees to perform duties.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Education
High School Diploma -
Jenks Highschool
Jenks, OK05-2024
Skills
- Order delivery practices
- Daily specials memorization
- Team member support
- Hostess support
- Table resetting
- Food inspection
- Professional appearance
- Exceptional customer service
- Upselling techniques
- Team collaboration
- Strong work ethic
- Point of sale operation
Affiliations
- I am a member of the Lambda Chi Alpha Fraternity at OSU
- I am the Head Rush Chair for the Tulsa area
- I am an advocate and lead volunteer for the City of Jenks Chamber of Commerce
Timeline
Server
Waterfront
10.2022 - Current
High School Diploma -
Jenks Highschool
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