Elijah Stinson
Lebanon,TN
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Manager/Server/Bartender
Catch22 Mt Juliet
Mt Juliet, TN
07.2017 - 07.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Handled cash accurately and prepared deposits.
- Resolved problems promptly to elevate customer approval.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Manager/Server/Bartender
Eagles Nest Tavern
Mt Juliet, TN
05.2016 - 05.2017
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Accomplished multiple tasks within established timeframes.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
Receiving Line Lead
Optoro
Lebanon, TN
12.2015 - 02.2016
- Assisted in training new employees and implementing procedural changes.
- Monitored product quality to achieve superior quality reputation.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Coordinated staff, parts and process flow to minimize work in progress, eliminate shortages and maximize productivity.
- Maintained discipline through enforcement of company policies.
- Maintained organized work area by cleaning and removing hazards.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Prepared reports and technical documentation of day-to-day production processes.
- Monitored employee actions for adherence to safety procedures.
Manager
Papa Johns Pizza
Mt Juliet, TN
07.2010 - 12.2015
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Education
High School Diploma -
Mt Juliet High School
Mt Juliet TN05.2013
Skills
- Transactions and Cash Handling
- Conflict and Complaint Resolution
- Performance Tracking and Evaluations
- Issue and Conflict Resolution
- Staff Management
Timeline
Manager/Server/Bartender
Catch22 Mt Juliet
07.2017 - 07.2022
Manager/Server/Bartender
Eagles Nest Tavern
05.2016 - 05.2017
Receiving Line Lead
Optoro
12.2015 - 02.2016
Manager
Papa Johns Pizza
07.2010 - 12.2015
High School Diploma -
Mt Juliet High School
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