Elijah Troy
Porter
Summary
Dynamic and dedicated professional with a strong background in customer service at Walmart and AutoZone. Proven ability to enhance customer satisfaction through effective problem-solving and a friendly demeanor. Skilled in cash handling and coding, consistently achieving high accuracy in transactions while fostering positive client relationships.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
5
5
years of professional experience
Work History
Cashier
Walmart
07.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Assistant
AutoZone
10.2024 - 05.2025
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked the store system for merchandise at other sites.
- knowledgeable about automotive needs.
Line Cook
1843
08.2020 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
Bachelor of Science - Management Information Systems
University of Oklahoma
Norman, OK05-2028
Trade School - Drafting And Design
Indian Capital Technology Center
Muskogee, OK05-2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Friendly, positive attitude
- Problem-solving
- Coding (C)
- Efficiency
- Blueprint reading
- Time management
- Computer skills
- Critical thinking
Languages
English
Full Professional
Timeline
Sales Assistant
AutoZone
10.2024 - 05.2025
Cashier
Walmart
07.2023 - Current
Line Cook
1843
08.2020 - 07.2023
Bachelor of Science - Management Information Systems
University of Oklahoma
Trade School - Drafting And Design
Indian Capital Technology Center
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