Elinel Bonilla
Tampa
Summary
Quality-focused Property Manager with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Property Manager
FPI Management/Asset Living
Tampa
10.2024 - Current
- Addressing tenant concerns and resolving disputes.
- Enforcing lease terms, including evictions if necessary.
- Collecting rent and managing late payments.
- Overseeing property-related expenses.
- Hiring and supervising maintenance staff and contractors.
- Conducting regular property inspections.
- Ensuring the property complies with local, state, and federal housing laws.
- Staying updated on landlord-tenant laws and fair housing regulations
- Oversaw property maintenance, coordinating repairs with vendors and contractors.
- Managed tenant relations, addressing inquiries and resolving issues promptly.
- Maintained financial records, tracking expenses and budgets for property operations.
- Coordinated move-in and move-out processes for residents effectively.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Processed evictions when necessary in accordance with state laws and procedures.
- Coordinated with vendors for the procurement of services such as repairs, renovations, landscaping.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Exercised direct supervision over property staff.
Assistant Manager
FPI Management
Tampa
05.2019 - 10.2024
- Managing the daily operations of the property to achieve operational and budgeted financial goals.
- Operating the property within the financial guidelines and approved budget.
- Maximizing occupancy levels, income as well as company values.
- Working with current and future residents, providing knowledge and guidance as to how to apply for an apartment, managing the proper documentation and complying with LIHTC/Tax credit guidelines.
- Completing leases/ contracts and sending out notices to ensure renewals are completed within a proper timeframe and stay within state compliance deadlines.
- Contacting lawyers and attorneys for any legal action needed in the property such as evictions and 7-day notices.
- Creating, closing and following up on work orders for the maintenance staff, Approving and submitting orders.
- Posting monthly rent/property charges and keeping track of all charges by completing delinquency reports and monitoring affordable summaries and ledgers.
- Supervising the staff to ensure goals are being met. Training New hire and assisting current employees with any necessary operation.
- Conducting all business in accordance with the companies' policies and procedures, Fair Housing Act, ADA, Fair credit reporting Act and all other laws pertaining to the industry.
Leasing Consultant
Cornerstone Residential Management
Brandon
10.2017 - 05.2019
- Greet and assist prospective tenants.
- Show available units and promote property features.
- Explain lease terms, rental rates, and application processes.
- Follow up with leads to encourage lease signings.
- Prepare and execute lease agreements.
- Meet leasing goals and occupancy targets.
- Process rental applications, including background and credit checks.
- Maintain accurate records of leases, renewals, and move-ins/outs.
- Ensure lease documents are properly completed and filed.
- Assist with rent collection and deposit handling.
- Provide excellent customer service to foster tenant satisfaction and retention
Supervisor/Manager
Chevron
Riverview
07.2017 - 10.2017
- Opening the store and making sure that everything is clean and in tact.
- Clean and sanitize the store area, especially the food area.
- Train new employees and show them step by step the ropes to great service
- Contacting vendors for new products orders.
- Accepting and unloading product deliveries.
- Counted nightly register totals
Education
High school diploma -
Jose Santos Alegria-Dorado
Skills
- CRM Software
- Business Development
- Property leasing
- Microsoft Word
- Property Management
- Filing
- Payroll
- Organizational Skills
- Accounts Receivable
- General Ledger Accounting
- Accounts Payable
- Assistant Manager Experience
- Budgeting
- Customer Service Skills
- Fair Housing regulations
- LIHTC
- Customer Service
- Property Leasing
- Scheduling
- Bilingual
- Computer Hardware
- Outlook
- Marketing
- Cash Handling
- Yardi
- Tax Experience
- Fair Housing Regulations
- Management
- Spanish
- OneSite
- Cleaning
- Event Planning
- Training
- Time Management
- Sales
- Office Management
- Section 8
- Computer Networking
- Team Building
- Receptionist
- Microsoft Excel
- Financial Report Writing
Certification
- Driver's License
- Real Estate License, 04/01/19, 03/01/21, I Assist clients with the home buying or selling process, while ensuring that I am up to date with the most current laws and policies.
- Realtor, 04/01/19, 03/01/21
Languages
- English
- Spanish, Expert
- English, Expert
Timeline
Property Manager
FPI Management/Asset Living
10.2024 - Current
Assistant Manager
FPI Management
05.2019 - 10.2024
Leasing Consultant
Cornerstone Residential Management
10.2017 - 05.2019
Supervisor/Manager
Chevron
07.2017 - 10.2017
High school diploma -
Jose Santos Alegria-Dorado