Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Elisa Apsey

Malabar

Summary

Dedicated professional with proven expertise in customer service and team coordination. Skilled in managing reservations, resolving conflicts, and ensuring guest satisfaction in fast-paced environments. Positive and upbeat professional makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Head Hostess

Squid lips
Sebastian
12.2024 - 07.2025
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Greeted and seated guests promptly in a busy restaurant environment.
  • Coordinated with kitchen staff to ensure timely food service and guest satisfaction.
  • Trained new hostesses on customer service standards and operational procedures.
  • Assisted in maintaining cleanliness and organization of the front-of-house area.
  • Communicated guest needs effectively to ensure a smooth dining experience.
  • Handled customer inquiries and complaints with professionalism and empathy.

Customer Service Representative

Hollister.Co
Melbourne
10.2024 - 12.2024
  • Assisted customers with product inquiries and provided accurate information.
  • Processed customer transactions using the point-of-sale system efficiently.
  • Resolved customer complaints by actively listening and offering solutions.
  • Organized merchandise displays to enhance visual appeal.
  • Assisted customers in selecting clothing items and accessories.

Customer Service Representative

Publix
Melbourne
01.2024 - 10.2024
  • Operated bagging machines to efficiently package products for distribution.
  • Maintained cleanliness and organization in bagging area for safety compliance.
  • Processed customer transactions using the point-of-sale system efficiently.
  • Resolved customer complaints by actively listening and offering solutions.

Education

High School Diploma -

Bayside High School
Bayside Lakes Fl
05-2026

Skills

  • Customer service
  • Team coordination
  • Time management
  • Conflict resolution
  • Training and development
  • Communication skills
  • Visual merchandising
  • Organizational skills
  • Salesmanship

Affiliations

  • I play volleyball and I love to go scuba diving!

Accomplishments

  • I am a honors student at school.

Timeline

Head Hostess

Squid lips
12.2024 - 07.2025

Customer Service Representative

Hollister.Co
10.2024 - 12.2024

Customer Service Representative

Publix
01.2024 - 10.2024

High School Diploma -

Bayside High School

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