Elisa Miranda
Seguin
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
8
8
years of professional experience
Work History
Receptionist
Berridge
Seguin
2024.09 - 2025.01
- Prepared welcome packages for new hires.
- Monitored office supplies inventory and placed orders when necessary.
- Assisted with special projects assigned by management when required.
- Responded to inquiries from internal staff members regarding office operations.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated daily log book with information about visitors entering the premises.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Greeted visitors and provided them with assistance.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Non Certified Medical Assistant
Dr Kim Ross
Seguin
2024.06 - 2024.09
- Educated patients on preventive care topics such as diet and exercise habits or medication compliance.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Maintained patient confidentiality in accordance with HIPAA regulations.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Assisted with scheduling patient appointments and follow-up visits.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Maintained accurate records of patient visits including diagnosis information, treatment notes, prescriptions.
- Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
- Provided support to physicians during consultations by recording patient histories accurately and documenting treatment plans accordingly.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Administered injections under the direction of a physician or nurse practitioner.
- Monitored lab results for accuracy and alerted physicians immediately if any abnormalities were detected.
- Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
Office Assistant
Guadalupe med
Seguin
2016.08 - 2024.05
- Managed inventory of office supplies and placed orders when needed.
- Greeted visitors, determined their needs and directed them to the appropriate personnel.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Answered phone calls and directed them to appropriate personnel.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Provided administrative support to multiple departments as needed.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Maintained an organized filing system of paper documents and electronic files.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Provided customer service, addressing inquiries and resolving issues promptly.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
- Handled incoming and outgoing mail and packages, including preparation for shipping.
- Maintained confidentiality of sensitive information and documents.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Managed daily office operations and maintained a clean and efficient workspace.
- Conducted data entry tasks with a high level of accuracy and efficiency.
- Answered and directed phone calls to appropriate staff members.
Education
High School Diploma -
Seguin High School
Seguin, TX2002-05
Skills
- Appointment scheduling
- Data entry
- Office supply management
- Phone communication
- Document filing
- Client interaction
- Confidentiality compliance
- Multitasking
- Customer service
- Organizational skills
- Team collaboration
- Data inputting
- Verbal and written communication
- Scheduling appointments
- Telephone skills
- Positive and professional
- Clerical support
- Multi-line telephone operation
- Mail handling
- Front desk operations
Timeline
Receptionist
Berridge
2024.09 - 2025.01
Non Certified Medical Assistant
Dr Kim Ross
2024.06 - 2024.09
Office Assistant
Guadalupe med
2016.08 - 2024.05
High School Diploma -
Seguin High School